FAQs
Is there WiFi at Alto Cabins?
The internet is free, unlimited, and available everywhere inside ALTO Cabins.
What does Best Rate Guaranteed mean?
We guarantee that the rate quoted on our own website is the best rate offered online.
Can I reserve a room at ALTO Cabins over the phone?
Yes, you can. Please call +996 997 797 999 to book.
How much is a taxi from the airport to Alto cabins?
Typically, a standard taxi from the airport to ALTO Cabins is around 3000-5000 KGS depending on the season. Please contact alto.kyrgzystan@gmail.com or +996 997 797 999 if you would like to book a personal driver through ALTO Cabins.
Can I change the dates of my reservation?
To amend your reservation, please email alto.kyrgzystan@gmail.com or call us at +996 997 797 999.
How do I cancel my reservation?
To cancel your reservation, please email alto.kyrgzystan@gmail.com or call us at +996 997 797 999.
What time can I check into ALTO CABINS?
Staying guests can tune in at 2:30 pm. If we can accommodate an earlier tune-in, we will.
What time do I need to check out of alto cabins?
Tune-out is at 12 pm (noon). If we can accommodate a late tune-out, we will.
What time is breakfast?
Breakfast is served from 8:30 am–11 am.
Is the water safe to drink?
Yes, the water at ALTO Cabins is safe to drink. We gather our water from a natural mountain spring, ensuring it is fresh, pure, and rich in minerals. The pristine source, filtered through layers of mountain rock, provides our guests with clean and refreshing water straight from the heart of nature.
Can I bring in a special bottle of wine? Is there a corkage fee?
You certainly can! There is a corkage fee of 500 KGS for wine and champagne bottles. Unfortunately, no outside liquor (vodka, gin) is permitted.
Do you allow birthday balloons or other decorations?
We’re happy to help you celebrate, but decorations aren’t allowed.
I’d like to surprise my friends. Can I pay for their dinner if I’m not there?
Yes, just determine the amount and we’ll send a secure link for you to pay in advance.